Bio Seaweed Gel Club is a curated subscription box delivered every two months. Each box includes a mix of Bio Seaweed Gel favourites, nail care items, tools, accessories, and surprise extras, ending each year off with a big surprise for loyal customers.

Orders are typically processed within 1-5 business days. Processing times may vary during sales, holidays, or high-volume periods.

You will receive an email with a tracking number once your order has been processed.

Once your order ships, you will receive a tracking email with your tracking number and shipping details.

Please contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

Order cancellations may be possible if the order has not yet been processed. Please contact our team as soon as possible for assistance.

Please contact us with your order number and photos of the item received. Our team will review and help resolve the issue.

Please contact us with your order number and photos of the item received. Our team will review and help resolve the issue.

Please contact us with your order number and clear photos of the damaged item, packaging, and shipping box so we can assist.

Local pickup is available at our Head office location.

13331 Garden Grove BLVD Suite C
Garden Grove, CA 92843

Option for pick up available at check out.

3STEP uses separate Base, Colour, and Top coats. UNITY is an all-in-one gel polish with Base, Colour, Top, and Strengthener combined in one bottle.

No, UNITY is designed to be used without a separate base or top coat. However, some professionals may still choose to use additional products depending on their service preference.

Yes. 3STEP colours require a base coat and top coat for proper application and finish.

Yes, you may use both systems depending on their preferred application method and service needs.

Yes. You can opt for any base gel and top gel when using the Sculpting gel line. If you want the most strength, use the entire Sculpting gel line.

Bio Seaweed Gel products should be cured using an LED/UV lamp. Cure times may vary depending on the product and lamp being used. Double cure times when lamps are 1+ year old.

Wear time can vary depending on application, nail prep, lifestyle, and aftercare. Proper prep and application are key for best results. On average, gel polish will last 2+ weeks with chipping when applied correctly.

Peeling or lifting can happen from improper nail prep, oil on the nail plate, under-curing, applying product too thick, or getting product on the skin. Email us your exact steps along with photos for detailed troubleshooting: info@bioseaweedgel.com

Use Bio Seaweed Gel Unpolished Gel Remover and proper removal tools. Avoid peeling or forcefully removing gel, as this may damage the natural nail.

No. Always avoid all skin contact during application. Discontinue use if irritation or sensitivity occurs.

Keep products away from direct heat or sunlight. Store in a cool, dry place and keep bottles sealed when not in use.

Gel Polish/Sculpting Gels once open have a shelf-life up to 2 years. Be sure to shake well before each use.

Away from direct sunlight is always best. Store in a dark, cool and dry place. Be sure to clean bottles with 70%+ alcohol and lint-free wipes prior to storage to avoid any product build up on the neck of the bottle.

Brush-On Builder is used to add strength and structure to the natural nail. It is helpful for overlays, added support, and creating a stronger manicure.

Colour Veil is a soft, sheer colour product designed to create a clean, natural, polished look. It is essentially coloured builder in a bottle.

Pump Sculpting Gel is a sculpting product designed for building structure and nail enhancements. The main difference is the thinner consistency and pump applicator for easier and cleaner applications.

Yes. Bio Seaweed Gel is used by both professional nail technicians and at-home users, depending on the product and experience level.

Yes. Bio Seaweed Gel offers products suitable for different experience levels, including options for both professionals and at-home users.

You can find product information, application guidance, and tutorials through our website and official Bio Seaweed Gel channels. View our YouTube channel here: https://www.youtube.com/@BioSeaweedGel

1. Log In: Sign in to your Bio Seaweed Gel account and click on your points balance. A pop-up will appear.
2. Use Points: Select the "Use Points" tab. Here, you’ll see the rewards available for redemption. Click "Get Code" for the reward you want.
3. Save Your Code: The discount code will be saved under "My Rewards" until you're ready to use it.
4. Choose Your Item: Find the item you want to claim and add it to your cart.
5. Apply Your Code: At checkout, enter the discount code you redeemed to receive your item for free! The code will begin with "SLL" followed by 9 random letters and numbers.

Follow this link to create your pro account. Once you have a pro account, enter code BSGPRO at checkout. During site-wide sales, this promo code may be deactivated.